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  1. Add the ability to link to CA porduct communities and exper forums

    I would love if we could get new posts from the CA Product client user communities and expert forums in a flow.
    Would be even better for support if we could do a quick reply from the app.

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    • Best way to use Flowdock in a web design studio?

      Wondering about "one flow per team" concept --- more how others are using flows. We are a web design studio, not a programming team per se; we have one team, and multiple clients/projects. I guess it makes sense to have a one flow per project?

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      • Make the "Show" link in email notifications pop the desktop app instead of web

        Every time I get an email notification about a mention, I have to then go find it in the flow, because I use the desktop app and not the web version. It would be great to have the "Show" link pop the app (when available).

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        • 1 vote
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          • 1 vote
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            • Let Admins directly add users or teams to a flow rather than just invite

              When onboarding new users, it would be great if their flow list were already populated with the flows relevant to their team or role

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              • Back button in the UI to go back to the previouly viewed flows.

                Have some kind of back button in the UI that would take you back to the previous viewed flows in order (like browser history).

                Having 50+ flows it gets really hard to remember which flow was the one you just replied in 5 minutes ago. Being able to go back would help a lot.

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                • Change "Link to thread" from the full length link to the ability to grab a shortened URL.

                  We grab a lot of our thread links and copy them into docs, jira tickets and even post it notes. It would be nice not to have to manage a long unwieldy link every time. Currently, we have to use bit.ly or tinyurl.

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                  • Fix loading issues in Android app

                    Now that you have a (much improved) Android app, can you work on fixing random load failures? When switching to a different flow, I often (approx 25% of the time) get a blank page (no content for the Chat and Inbox sections). If that happens, I need to show the list of flows again and select the same flow again.

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                    • Integrate with live chat, such as Intercom or Chatlio

                      We're looking to add a live chat option to our site, and the best way we could see this working would be to have it create new threads in one of our flows for each customer that uses it. Chatlio.com provides this for Slack, and it looks very compelling.

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                      • Allow flows to directly show most interacted attendees as a sublevel, to facilitate easy lookup of people

                        For a large organization spanning thousands of people the leftside flows vs. single 1-to-1 chats becomes unwieldy.

                        Let the flow be expandable in the left list, showing the people you have 1-on-1 chats with and sorted by frequency or alphabetically.

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                        • Allow admins to turn off file upload per flow or per account

                          Some of our customers are deathly afraid of company secrets or information exiting their network. Would be very useful to allow admins to control this feature per flow or per account.

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                          • implement clickable UNC network links. many teams work on servers and share work.

                            implement clickable UNC network links. many teams work on servers and share work.

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                            • Collapse multiple very similar messages in team inbox or chat

                              We have integrated Flowdock with our Jenkins build. Sometimes when our build fails it takes a while to fix. In the meantime lots of builds fail and our flows fill up with broken build messages. The only difference in the messages is the build number. Perhaps you could do some sort of fuzzy matching and collapse them all into one entry.

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                              • allow users to customize the position of the app's on screen notification

                                Currently, the notification covers browser tabs – which is very frustrating, especially of the notification relates to something in one of those tabs. As a user, I'd like to customize where the notification gets displayed – not just have it near the top right hand corner

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                                • Quick answer to an e-mail by filling the mailto link with subject

                                  When an e-mail is received by a flow inbox, it is not easy to reply.

                                  The "From:" field display a valid "mailto:" address but it could be simply improved by automatically adding the subject to in the link.

                                  This way, when receiving an e-mail on Flowdock only it just takes one click to reply with a mail client.

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                                  • emoji

                                    Support emoji in flow descriptions.

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                                    • add support for more characters in tags

                                      We have a developer flow and it would be really nice to tag topics for specific languages/technologies. Alas, C# and .NET are invalid tags and neither one of those is helpful without the symbols.

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                                      • Push emails only get sent if you're not logged into the desktop app or website.

                                        An option in preferences to have push emails only sent when you're not logged into the desktop app or website.

                                        Presently if you're logged in but loose focus on the app or browser tab you then get both flowdock notifications and emaill notifications.

                                        The idea would be to avoid the double up.

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                                        • 1 vote
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